Practise the everyday controls
Ask to see heating and cooling selection, temperature adjustment, fan settings and any agreed schedules. Confirm which controls are relevant to your actual system and how occupants should report a problem.
Keep the records together
Ask for the installed equipment details, operating instructions, relevant commissioning records and warranty information. Confirm any registration responsibilities, coverage, exclusions and maintenance conditions for the chosen equipment.
Agree ongoing care
Discuss a maintenance schedule suited to operating hours, environment and equipment. Confirm visit scope, price, exclusions and the contact route for faults. A planned maintenance agreement does not automatically include repairs, parts or an emergency response commitment.
Your conversation checklist
- Named person attending the demonstration
- Instructions and equipment records
- Warranty terms and registration responsibilities
- Agreed care plan and fault-reporting contact